Shippping

Parcel delivery is done through Canada Post for both domestic and U.S. orders.
https://www.canadapost.ca/cpo/mc/personal/productsservices/send/parcels.jsf#Rates

We endeavor to use the most cost effective modes of shipping without compromising quality and security however, we are able to accomodate specific needs if alternate shipping modes are required (ie., priority or express post, priority international, etc) - Request should be done before placing order on-line.
Delivery charges are the responsibility of the customer (with the exception of returns of defective goods) and are based on destination and package dimensions and weight.
The cost of shipping is calculated at checkout however we maintain the right to amend these fees if the calculations need to be adjusted; the customer will be notified with the adjusted/additional shipping cost for approval prior to shipping. 
  • Domestic orders (shipped within Canada) normally require 5-15 days for delivery.
    Please be advised that International orders (U.S.) may take longer than 5-15 days and can sometimes be delayed in customs.
    Be sure to check your shipment tracking number (provided via email when the order ships) for delivery status. 
  • Further considerations for International orders:
    Orders shipping to destinations outside Canada might incur duties and taxes. If duties and taxes are imposed on your order, they are due at time of delivery. Please consult your local customs office for more details about your country's duties and taxes. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.
    We are not responsible for products confiscated by the legal authorities of your country or state; we advise you to check your local laws in advance, before ordering, if you suspect that your country bans any products.
    If your country is not on our list of shippable countries, please know that we are working hard to include services to your country in the future.
     
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